Terms of Use
PLEASE READ THESE TERMS CAREFULLY. They govern your access to and use of Recordal, operated by Clarhet Inc. (“Clarhet,” “we,” “us,” “our”). By creating an account or using the Service you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” or “Customer” refers to both you and that organization.
If your organization has signed a separate written agreement with Clarhet Inc. covering the Service, that agreement controls over these Terms to the extent of any conflict.
1. Definitions
- “Service” or “Recordal” – the Recordal platform, websites, and related documentation operated by Clarhet Inc.
- “Your Content” – data you connect, upload, email in, or generate through the Service, including source data retrieved from your connected systems and all drafted and finalized artifacts.
- “Artifacts” – board packs, investor updates, quarterly reviews, briefs, and other documents drafted or finalized in the Service.
- “Authorized Users” – your account users, plus contributors and recipients you invite via access link (Section 4).
- “Connected Systems” – third‑party systems you authorize Recordal to read from.
2. Account and Access
We grant you a limited, non‑exclusive, non‑transferable, revocable right to access and use the Service for your internal business purposes. You agree to provide accurate registration information, keep credentials confidential, remain responsible for activity under your account, and notify us promptly of any unauthorized use.
3. Your Content and Ownership
3.1 You own Your Content.
As between you and Clarhet Inc., you retain all right, title, and interest in Your Content, including every artifact drafted or finalized in the Service. Packs are yours.
3.2 Limited license to us.
You grant us a worldwide, royalty‑free license to host, copy, transmit, process, and display Your Content solely to provide, secure, and support the Service. This license ends when the content is deleted or your account is closed, subject only to the deletion process and grace period described in our Privacy Policy. We do not retain a residual license after deletion.
3.3 Connections are read‑only.
Recordal reads from your Connected Systems and does not write to them. Where a provider offers restricted, read‑only credentials, we require them and reject credentials carrying write access. You are responsible for the accuracy and completeness of data in your Connected Systems and for what you upload or email in.
3.4 Our access to Your Content.
We access Your Content only to operate the Service, to provide support you request, to respond to a security incident, or where legally required. We may use aggregated, non‑identifying operational data to improve reliability and performance.
3.5 Your warranties.
You represent that you have the rights necessary to connect, upload, and process Your Content, and that it does not infringe third‑party rights. You are responsible for maintaining your own backups.
4. Contributors, Recipients, and Access Links
The Service allows you to invite people to review sections of an artifact, or to receive finalized artifacts through a recipient portal, using access links rather than accounts.
Such Authorized Users act under your account and on your authority. You are responsible for whom you invite, for the content you share with them, and for their use of the Service.
Access‑link users may use the Service only to review, comment on, or read the material you have shared with them, and are bound by these Terms in doing so.
You – not Clarhet Inc. – are the Controller of the personal information of your contributors and recipients. Requests from those individuals should be directed to you.
Access to a recipient portal ends when you close your account, subject to the download grace period described in our Privacy Policy.
5. AI‑Assisted Drafting and Your Responsibility for Finalized Artifacts
5.1 How drafting works.
Recordal uses third‑party AI models (currently Anthropic) to draft narrative content. Numeric figures in artifacts are not generated by the model – they are retrieved from your Connected Systems or uploads and inserted by our systems together with their source and as‑of date.
5.2 Warnings and out‑of‑date data.
Where the Service determines that underlying data may be out of date, it displays a warning. Finalizing an artifact while such a warning is present requires an explicit acknowledgment from you, and that acknowledgment is recorded in the finalized document and in our audit log, identifying the acknowledging user and the date.
5.3 Drafts are drafts; you finalize.
Artifacts are drafted by the Service and finalized by you. Finalizing is your affirmative act. You are solely responsible for reviewing the accuracy, completeness, and suitability of any artifact before finalizing, distributing, or relying on it – including for any governance, fiduciary, investor‑reporting, regulatory, or financial purpose.
5.4 No professional advice.
The Service is a drafting and reporting tool. It does not provide accounting, legal, tax, audit, investment, or financial advice, and outputs are not a substitute for professional judgment or independent verification.
5.5 Outputs “as is.”
AI‑generated content may contain errors or omissions. Outputs are provided as is, without warranty of accuracy.
6. Fees, Free Use, and Billing
Free until you finalize. Connecting systems, syncing data, and drafting are available at no charge. Fees apply when you finalize an artifact.
Pricing is per organization, not per user. Contributors and recipients are always free.
Fees, plans, and current pricing are published at recordal.co/pricing. Your billing period, and whether your plan renews automatically, are stated at the time of purchase. Where automatic renewal applies, the subscription renews for successive periods of the same length unless you cancel before the renewal date.
Refunds. Fees are non‑refundable except where a refund is required by applicable law. Cancelling stops future renewals; it does not refund the current period. If you believe you were charged in error, contact us at legal@recordal.co and we will review it.
We may change pricing on 30 days’ notice to account holders. Changes do not apply to a period already paid for. Founding customer accounts on the Board plan keep their rate for 24 months from the start of their first paid period.
Fair use. Drafting is unlimited. We may apply reasonable limits on repeated full regeneration of the same artifact to prevent abuse; we will not apply such limits in a way that interferes with ordinary use.
Free tier. We may modify or discontinue free access on reasonable notice.
7. Acceptable Use
You agree not to: resell, sublicense, or commercially exploit the Service; reverse engineer it; upload unlawful, infringing, or malicious content; probe or breach its security; use it to build a competing product; deploy scrapers or bots against it; or access it from a comprehensively sanctioned jurisdiction or while on a restricted‑party list.
8. Our Intellectual Property
The Service, its software, design, documentation, and the Recordal name and marks are the property of Clarhet Inc. and its licensors. All rights not expressly granted are reserved. Components licensed under open‑source terms are governed by those terms.
9. Feedback
If you send us suggestions or feature requests, you grant us an unrestricted right to use them without obligation or compensation.
10. Confidentiality
Each party will protect the other’s non‑public information with at least reasonable care, use it only to perform under these Terms, and limit access to those with a need to know who are bound by comparable obligations. This does not apply to information that is public through no breach, already known without restriction, independently developed, or required to be disclosed by law (with notice where permitted).
11. Disclaimer of Warranties
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” Clarhet Inc. disclaims all warranties, express, implied, or statutory, including merchantability, fitness for a particular purpose, title, non‑infringement, and accuracy of data. We do not warrant that the Service will be uninterrupted or error‑free.
12. Limitation of Liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, revenue, data, or goodwill, regardless of theory and even if advised of the possibility.
Clarhet Inc.’s total aggregate liability arising out of or relating to these Terms will not exceed the greater of (a) the fees paid by you to Clarhet Inc. in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred dollars ($100).
Nothing here limits liability for fraud, gross negligence, willful misconduct, or personal injury caused by negligence, or any liability that cannot be limited by law.
Time limit on claims. Any claim arising out of or relating to these Terms must be brought within one (1) year after the claim arises, or it is permanently barred, except where a longer period is required by applicable law.
13. Indemnification
You will defend and indemnify Clarhet Inc. against third‑party claims arising from your breach of these Terms, Your Content, or your misuse of the Service.
14. Suspension and Termination
We may suspend access without prior notice where we reasonably suspect a violation of Section 7, receive a credible infringement complaint, or where continued access poses a security risk. You may close your account at any time. On termination, your licenses end and the deletion process in our Privacy Policy applies. Sections 3.1, 8, 9, 10, 11, 12, 13, 15, and 16 survive.
15. Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware, without regard to conflict‑of‑laws principles. The UN Convention on Contracts for the International Sale of Goods does not apply. The parties consent to exclusive jurisdiction and venue in the state and federal courts located in Delaware.
16. General
Changes. We may update these Terms. Material changes will be posted with an updated date and notified to account holders at least 30 days before taking effect. Severability, waiver, assignment (you may not assign without consent; we may assign in a corporate transaction), and force majeure apply in the customary manner. These Terms, together with the Privacy Policy and any DPA, are the entire agreement regarding the Service.
17. Contact
Clarhet Inc.
16192 Coastal Highway
Lewes, Delaware 19958
legal@recordal.co